[{"data":1,"prerenderedAt":705},["ShallowReactive",2],{"/en-us/blog/keeping-your-account-safe/":3,"navigation-en-us":35,"banner-en-us":451,"footer-en-us":466,"Lyle Kozloff":677,"next-steps-en-us":690},{"_path":4,"_dir":5,"_draft":6,"_partial":6,"_locale":7,"seo":8,"content":16,"config":25,"_id":28,"_type":29,"title":30,"_source":31,"_file":32,"_stem":33,"_extension":34},"/en-us/blog/keeping-your-account-safe","blog",false,"",{"title":9,"description":10,"ogTitle":9,"ogDescription":10,"noIndex":6,"ogImage":11,"ogUrl":12,"ogSiteName":13,"ogType":14,"canonicalUrls":12,"schema":15},"How to keep your GitLab account safe (and accessible)","Some practical tips from the GitLab.com Support Team to make sure you can get into your account when (not if!) disaster strikes.","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749666806/Blog/Hero%20Images/keep-gitlab-account-safe.jpg","https://about.gitlab.com/blog/keeping-your-account-safe","https://about.gitlab.com","article","\n                        {\n        \"@context\": \"https://schema.org\",\n        \"@type\": \"Article\",\n        \"headline\": \"How to keep your GitLab account safe (and accessible)\",\n        \"author\": [{\"@type\":\"Person\",\"name\":\"Lyle Kozloff\"}],\n        \"datePublished\": \"2018-08-09\",\n      }",{"title":9,"description":10,"authors":17,"heroImage":11,"date":19,"body":20,"category":21,"tags":22},[18],"Lyle Kozloff","2018-08-09","\nThe GitLab.com Support Team has seen a lot of unfortunate situations where people have lost access to their accounts for _very_ preventable reasons. Here are some quick tips to keep your account secure and to ensure you're always able to log in.\n\n## 1. Use 2FA (and print your recovery codes)\n\nMore and more people are [setting up two-factor authentication (2FA)](https://docs.gitlab.com/ee/user/profile/account/two_factor_authentication.html) to keep their\naccount secure, but things do happen to that second factor. Phones get lost or stolen, and suddenly you’re locked out of your account.\nPlease **do** set up 2FA, but also make sure you keep a backup of your recovery codes.\n\nIf you've got access to a printer: print them!\n\nMaybe even better? Store a copy of your recovery codes in a password manager so you won’t lose them.\n\n## 2. Set up an SSH key (so that you can generate new recovery codes)\n\nDid you know that you can [generate recovery codes with an SSH key](https://docs.gitlab.com/ee/user/profile/account/two_factor_authentication.html#generate-new-recovery-codes-using-ssh)? If you somehow lost your recovery codes, you can generate new ones by simply\nrunning `ssh git@gitlab.com 2fa_recovery_codes`. So, even if you don’t use SSH much, it might pay off to have a [key added to your GitLab account](https://docs.gitlab.com/ee/user/ssh.html).\n\n## 3. Add a backup email on your account\n\nMany of our users have vanity or company domains on their accounts. But, what happens if you leave\nthe company or forget to pay your domain registration? Suddenly you’re unable to receive password\nreset emails and are writing into Support from an unknown email address (it's difficult for the Support\nTeam to verify your identity if you contact us from a different email address).\n\nGo ahead and use a custom domain, but consider [having a backup email address](https://docs.gitlab.com/ee/user/profile/#profile-settings)\nfrom a well-known public provider.\n\n## 4. Use your real name on your account profile\n\nWhen we’re evaluating whether or not to restore an account or remove 2FA, it makes the call harder when the name on the\naccount is L33T H4X0R (unless, of course, that’s what is on your passport). We understand if you prefer not to include\nyour real name for privacy reasons, but do know that we may be unable to help you recover your accounts if all\nof the above have not been implemented. If your real name isn't an option, consider [adding other online identities to your profile](https://docs.gitlab.com/ee/user/profile/#profile-settings).\n\nHopefully these tips will help you secure and access your GitLab.com accounts. For the security and privacy of our users,\nthe Support Team is required to be very stringent when it comes to helping you recover your accounts. 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