[{"data":1,"prerenderedAt":708},["ShallowReactive",2],{"/en-us/blog/friends-dont-let-friends-add-options-to-code/":3,"navigation-en-us":37,"banner-en-us":454,"footer-en-us":469,"Suri Patel":680,"next-steps-en-us":693},{"_path":4,"_dir":5,"_draft":6,"_partial":6,"_locale":7,"seo":8,"content":16,"config":27,"_id":30,"_type":31,"title":32,"_source":33,"_file":34,"_stem":35,"_extension":36},"/en-us/blog/friends-dont-let-friends-add-options-to-code","blog",false,"",{"title":9,"description":10,"ogTitle":9,"ogDescription":10,"noIndex":6,"ogImage":11,"ogUrl":12,"ogSiteName":13,"ogType":14,"canonicalUrls":12,"schema":15},"Friends don't let friends add options to code","Creating optional features burdens users and applications – here's how we avoid adding options.","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749678953/Blog/Hero%20Images/options.jpg","https://about.gitlab.com/blog/friends-dont-let-friends-add-options-to-code","https://about.gitlab.com","article","\n                        {\n        \"@context\": \"https://schema.org\",\n        \"@type\": \"Article\",\n        \"headline\": \"Friends don't let friends add options to code\",\n        \"author\": [{\"@type\":\"Person\",\"name\":\"Suri Patel\"}],\n        \"datePublished\": \"2018-12-10\",\n      }",{"title":9,"description":10,"authors":17,"heroImage":11,"date":19,"body":20,"category":21,"tags":22},[18],"Suri Patel","2018-12-10","\nSometimes, when trying to make it easier to work in an application, our instinct is to add\noptional features that users can enable if their situations require a specific functionality.\nOur intentions may be good, but these actions can actually cause _more_ problems, since we invite users\n to second-guess their choices by adding extra steps into the user experience.\n\n## The disadvantages of a [choose your own adventure](https://en.wikipedia.org/wiki/Choose_Your_Own_Adventure) model\n\nOne of the most celebrated aspects of [open source](/solutions/open-source/)\nis the freedom that allows developers to brighten a user’s day by adding an\noptional feature that may not be for everyone, but allows a small portion of users\nto engage with a project in a specific way. While it may seem like a great idea\nto cater to individual needs, there are several disadvantages to making something\nan option.\n\n### It creates more work for developers\n\nCreating extra options means more work for both frontend and backend teams.\nThese features add additional code, tests, and documentation for each setting,\nand the various states alter the UI. Adding options hurts you in every step of\nthe development process.\n\n### It places a burden on the user to choose\n\nWhen we solve problems by including options, we force a user to think about the\nfunction and consider its purpose and drawbacks, placing a burden on them to\ncontrol how they use an application. A user hesitates and has to make a decision\nabout whether this is something that should be enabled. After all, if an option\nsignificantly enhanced the user experience, then wouldn’t it have been automatically\nintegrated?\n\n### It makes future functionality more difficult to implement\n\nThere's also the long-term impact of additional options. Just one extra option can lead to one of two\npaths, which might influence other parts of an application. So, every\ntime we add an option, the number of states of the application doubles. That's\nexponential growth and it adds up quickly, making it harder to diagnose errors. Multiple\noptions can lead to the creation of states of which we’re unaware, so\nit’s harder for the user to understand how an application should behave, because\nthey don't know whether errors are due to an option or not. And, if it is an\noption causing the error, _which_ option is the problem?\n\n## How we avoid adding options: Bask in the glow of iteration\n\nSo, how do you know if a feature should be optional or not? At GitLab, we ship\nthe first [iteration](https://handbook.gitlab.com/handbook/values/#iteration) and keep delivering based on\nuser feedback. Some of the features that we anticipated may never roll out,\nbecause users didn’t request them. Iteration allows us to reduce the scope of\ndevelopment and avoid including features that aren’t popular or useable.\n\nWhenever users need something new, try to create a solution that's acceptable\nfor the most number of people. Rely on your development and operations teams to\nprovide feedback and ask them to relate to the end user. Conducting\n[UX research](/handbook/product/ux/ux-research/#ux-research) with your users\nalso helps identify pain points and needs.\n\nTeams are continually constrained by development capacity, and adding options to\napplications can absorb previous time and effort. We suggest shipping your\napplication without an option and waiting to see whether people request it or\nmake a\n[feature proposal](https://gitlab.com/gitlab-org/gitlab-ce/issues?label_name%5B%5D=feature+proposal)\nfor it. In the end, our role is to solve users’ problems, and our goal is to\nidentify the underlying cause of a challenge and fix it in a way that doesn't\nneed an option.\n\n[Cover image](https://unsplash.com/photos/pKeF6Tt3c08) by [Brendan Church](https://unsplash.com/@bdchu614) on Unsplash\n{: .note}\n","engineering",[23,24,25,26],"inside GitLab","UX","open source","workflow",{"slug":28,"featured":6,"template":29},"friends-dont-let-friends-add-options-to-code","BlogPost","content:en-us:blog:friends-dont-let-friends-add-options-to-code.yml","yaml","Friends Dont Let Friends Add Options To 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